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FAQ
General Questions
How long will it take to print my order?
It will depend on what quantity you've ordered and the service you picked. However all our work has a guaranteed turnaround time and will be confirmed dispatch schedule at time of order confirmation. Normal turnaround time to print quantity less than 10000 pcs will be around 7 days after proof approval. Looking for faster turnaround, please call us +91 79 4007 7879 or email us.
What are your cards made from?
Our cards are made from Proper PVC plastic - not that fusion type cardboard that tends to fall apart. All of our cards are laminated and have rounded corners just like your bank card.
Are your prices competitive?
The Plastic Card World TM has been supplying quality cards to its customers for over 5 years. We feel that we offer some of the most competitive prices available with excellent unmatched service.
What makes you think your cards are better?
When you buy from The Plastic Card World TM are buying a guarantee that we will deliver proper plastic cards, on time every time. All of our cards are passed strictly quality control, testing each and every card to guarantee consistent quality.
Can I see an actual plastic card sample with my design?
Of course, you can. There is a sample charge to print sample card as per your design subjected to prior confirmation of the order. The sample charges will be refundable once you confirm order with us.
Will I see an artwork proof before the cards are printed to ensure my instructions have been understood?
Yes. The computer proof will be sent by email to you for approval. This must be confirmed so that your order can be printed.
How do I request free sample cards?
Simply just email us, and we will send to you. If you are interested in a particular card or print colour please let us know.
What if I don't like the design or a mistake has been made on the proof?
No problem. We will alter the proof as many times as necessary, until you are completely satisfied. Only then we will proceed in printing your cards.
What thickness is a bank card?
They are 0.76mm, same as our cards. This is the ISO standard thickness for all plastic cards.
Can I have thinner plastic cards than the standard?
Yes, you can have 0.35 mm, 0.50 mm, 0.60 mm thickness plastic stuffs which are thinner material than a standard bank card.
I have some ideas in my minds but I am not sure which products I need it, what can I do?
Please write us at support@plasticcardworld.com we will try to offer appropriate products as per your requirement in your budget.
I want to add a magnetic stripe or barcode and maybe a serial number on cards, can I do this?
Sure, Click to view options available ( ) For any more assistance call us on +91 79 4007 7879 and we'll see how we can help.
Payment
How can I pay for my cards?
We accept payment by cheque or by draft or online transfer through bank. For details please click However we can't start work on your job until the funds have cleared in our account.
Can I open a trade account?
Not on your first order. Only a handful of our customers have an account with us; those who regularly order and have built up a trade history with us.
Is a deposit required?
Yes. A deposit is required upon placing your order and is non refundable in the event of you cancelling your order.
Dispatch And Delivery
How quickly can I have my cards?
All of our lead times are guaranteed. We will deliver in 7 working days from approval of computer proof.
I need my cards faster, can you do it?
We can normally do it for an additional charge.
How long will your standard delivery take once my cards have been printed?
For India deliveries we will dispatch your goods with a next day overnight courier and that is free of cost within India. For international deliveries, we have trade account with TNT / UPS / ARAMEX to handle door to door delivery world wide. We also offer by traditional air shipment and by ocean shipment preferably for bulk quantity.
Design Help
Can I provide the design myself?
We are more than happy to accept your own design. We can accept your artwork either on computer disc or by e-mail. Please see our artwork page for software compatibility.
Can you help me with design?
Of course, we have professional team to handle designing stuffs. There is no additional charge for designing. However, we will start design process once the order will be confirmed along with the deposit.
How do I supply artwork and in what format?
Call us on 91 (079) 4007 7879 or email us support@plasticcardworld.com and ask for art work help.
Returns And Refunds
These aren't what I expected at all. What can I do?
We are sorry to hear they are not what you expected. Give us a call and let's see if we can fix it right.
Why do you want the cards back if they are damaged or not what I expected?
We need to see what the problem is and fix it quickly so it doesn't happen again. We strive to ensure only perfect cards are dispatched; when there is some damaged then we want to know why.
Can I get a refund?
If you are really unhappy with your cards then talk to us. We have trustworthy team working for you which believe to make customer feel happy at any cost. After all this is long terms process and we would like to work with you as a mutual partner for your projects.
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